Information we collect
We collect information you provide directly, such as your name, email address, role selection and any messages you send through contact or enquiry forms. We also collect course progress, assessment submissions, certificates and portal activity needed to run the academy.
Technical information, including browser type, device information and IP address, is collected automatically to keep the platform secure and reliable.
How we use your information
- To create and manage your academy account and chosen portal.
- To deliver courses, lessons, assessments and certificates.
- To send service emails such as confirmations, enrolment notices and security alerts.
- To respond to enquiries and provide support.
- To improve the platform and detect misuse or fraud.
Email communications
We use a trusted email provider to send transactional messages such as welcome emails, course enrolment confirmations, certificate notifications and password resets. Marketing emails are only sent when you have opted in, and you can unsubscribe at any time.
Cookies and analytics
We use essential cookies to keep you signed in and maintain session security. Analytics cookies help us understand how the platform is used so we can improve the experience. You can disable non-essential cookies through your browser settings.
Data sharing
We do not sell your personal information. We only share data with service providers who help us operate the platform (such as hosting, authentication and email delivery), and only under strict confidentiality obligations.
Security
We use industry-standard security measures including encryption in transit, secure authentication and role-based access controls. Despite these measures, no online service is completely secure, so we encourage you to use a strong, unique password.
Your rights
You can request access to, correction of, or deletion of your personal information by emailing us at contact@greendrumming.com. We will respond within the timeframes required by applicable law.
Children
The platform is intended for users who are at least 13 years old. If we learn that we have collected information from a child under 13 without appropriate consent, we will delete it promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of the page and notify users of material changes where required.
Contact us
Questions about this policy can be sent to contact@greendrumming.com.